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Cisco-Eagle.com is
one of the largest, most comprehensive material handling sites in the
world.
That's good since it has the kind of depth you need, but it also
means that there are lots of pages to sort through. Since there are
hundreds of product-specific pages, you have to be able to get to any
one of them quickly. We've organized the site with the goal of getting
you where you want to be in three mouse-clicks.
One of
the of
the best ways you can get help finding what you need on this site is
to call us. Our customer service representatives will be glad to help
you in find what you need. Call 1-888-877-3861 , 8:00
to 5:00 central time and ask for customer service.
Some
things about this site:
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The
site is organized by logical product groupings. You can find
a product in a number of categories, organized by group into an area
where it makes sense for that product to be.
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Products
are broken into two broad categories: First: Systems
Integration for things like conveyors, AS/RS, carousels, warehouse
management software, and other systems integration hardware and
software. The second broad category is Storage
& Handling, for general line material handling product
lines--essentially everything else.
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The
site is heavily cross-linked: That means if a product
tends to fit in more than one logical place, it's linked to more than
one logical place. For instance: you'll find Steel Guard rails linked
to the safety and the barriers areas as well as the rack area. That is because it is logical to look for it in
any of these places.
Four
good ways to find what you need:
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Through
logical product groupings. This method uses the same
principle as a Table of Contents. For example, if you wanted
information on Safety Netting, you can look at the site and go to the Storage
& Handling area. There you will see our products listed
in groupings, all of them links to other pages. There is a link on
that page for Safety
& Ergonomics products. Following that puts you on the
Safety products main page. That page has a link for Safety
Netting, along with several other product groups that fit
into the safety or ergonomics product grouping. That is three clicks
from the front page to the Safety Netting page. Everything in the
site is designed to be that easy to reach.
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Through
the alphabetical Product
Index. This method allows you to search the site and use
it like the alphabetical index of a catalog or magazine. It also
depends on logical product groupings, as it doesn't use vendor
brand names either. To use it click the Products link that exists at
the top of any page. You'll have a choice of products,
listed in alphabetical order. Using the Safety Netting example,
you could go to either "N-R" category and find the netting,
or you could go to the "S" area and find it.
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Using
the site's Search Engine. You can search the site by keywords
using our site search capabilities. Use our online search engine, which appears on every page
of the site. Enter the name of what you're looking for,
and the site will list links for pages that may be of help to you. They're all linked
there, so you go to them quickly and get to what you need.
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Call
us! We want to assist you. Toll-free in the United States
1-888-877-3861, and ask for Customer Service. Our lines are open
8:00a.m. to 5:00 p.m. Central time.
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