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Reducing Inventory Errors Due to Order Picking

June 25, 2012

checking inventory at a warehouse

“We keep making mistakes”

Mistakes happen, but in order picking operations, reducing the number of errors is critically important. Order picking is the last touch point between you and your customers. When it comes to customer relations, it’s more important than any public relations, press releases, or websites your company can create. No matter if you’re shipping direct to consumers or to another processing operation, customers are directly impacted. Not only is the customer with the incorrect order harmed, so are potential future customers who suffer because of inventory errors delaying orders.

What are some ways you can increase inventory accuracy related to order picking?

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Posted in Automation, Industrial Shelving, Material Handling, Order Picking & Fulfillment, Supply Chain, Warehousing| No Comments »

Protecting Order Pickers in Rack Aisles

June 22, 2012

Picking orders in a pallet rack aisle

“We need help before someone gets hurt”

The situation is familiar: in a busy warehouse or distribution center, you can have dozens or hundreds of order pickers that walk the floor with carts and clipboards or scan guns to pick orders for shipping. These are usually focused people who have the job in mind. After all, you’ve probably told them how speed is of the essence – which it is. The problem is that in many or most operations, there are also powered industrial trucks (forklifts, walkies, electric powered jacks) operating in the same space, often in cramped pallet rack aisles. And guess what? They’re busy and focused on the job, too.

And these two groups are working the same space, at the same time. It’s almost assured that if you have this situation, you’ve had accidents, or near-accidents — which you may never hear of, until the near-miss isn’t a miss at all.

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Posted in Material Handling, Order Picking & Fulfillment, Pallet Rack, Security, Supply Chain, Warehousing| No Comments »