Performance metrics are a universal way to measure a warehouse operation’s overall effectiveness, quality, and productivity. In today’s fast-paced and competitive environment, setting benchmarks and goals for a company is essential, but it’s not enough to set lofty goals for the coming year in terms of revenue, profits, or production. In the warehouse, success is the sum of all its parts. To reach overall production, quality, safety, or service goals, an examination of each step is essential. Through this evaluation process of different performance metrics, managers can find actionable information and begin prioritizing problems within a warehousing or distribution operation.
We’ve previously discussed how key performance indicators (KPIs) demonstrate the value of warehouse functions. Now, let’s take a dive deeper into five specific performance metrics to consider implementing in the modern warehouse. Read the rest of this entry »