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3PL Reverse Logistics: Going Reverse to Move Ahead

July 20, 2017

Make Reverse Logistics a priority

E-commerce customers are increasingly comfortable with a buying experience that includes easy, free and frequent returns. Returns—and the issues involved with them—are nothing new for retail and e-commerce distribution, but the “new normal” of frequent returns offers 3PLs that can leverage their reverse logistics capacity a significant competitive advantage over competitors who can’t adapt to the new reality.

While some companies consider reverse logistics a necessary evil, those with well-managed returns programs can increase overall efficiency and profitability  while satisfying customers and increasing loyalty. They find ways to resell more returned products, and are able to dispose of or restock what they can’t resell more efficiently and with less environmental impact.

What are some ways to increase your returns capacity?

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Streamline and Simplify Your Distribution Center

July 18, 2017

view inside a distribution center
You’ve heard this pitch before: If you just implement this software, or that machinery, or hire my consultant, or buy into this other program, you’ll realize amazing gains. You’ll be more productive; more accurate; you’ll work less hours. Things will be great.

You may really need to expand your facility, or install expensive new WMS software or add high levels of automation, but it’s always worth checking on process or facility layout changes before you take the plunge. What are some areas you should consider?

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National Forklift Safety Day is a Chance to Research, Reflect and Improve

June 13, 2017

The forklift industry will be in Washington, D.C.,  this spring to take part in  fourth annual National Forklift Safety Day. This event, scheduled for June 13 in the nation’s capital and across the country, will provide an opportunity for the industry to educate customers, the public, and government officials about the safe use of forklifts and the importance of proper operator training. Taking the time to ensure that your workforce is aware of these forklift operations and procedures is an important way to ensure an environment of pedestrian safety for your facility.

Cisco-Eagle highlights forklift safety as one of our main objectives towards helping customers achieve safety success.  To help celebrate National Forklift Safety Day, we’ve lined up some of our previous content so you have an easy portal towards a safer forklift environment:

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Ergonomics and Adjustable Workstations: A Guide

May 25, 2017

Adjustable workstations make operations like packing, picking, assembly and inspection safer, more comfortable and more productive because they easily let operators work in the ergonomic “golden zone” suitable for their own needs – the same station can be used by someone 6’4″ as someone 5/2″ on multiple shifts, or if the load or work varies in height, like multiple sized boxes or various motors that may be different sizes. These workbenches are adjustable, usually by crank or by powered switch or pushbutton. What might suit you best?

That said, having to utilize a crank to adjust the height is inherently counter to the fundamentals of ergonomics, and it’s slow. To combat this, consider electric adjustable workstations, which provide multiple advantages over their cranking counterparts.

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Distribution Center Metrics: What’s Your Focus?

May 18, 2017

distribution center

I always look forward to the annual DC Velocity/WERC (Warehousing Education and Research Council) distribution center metrics survey, which provides insight into what measurements are most critical according to DC managers. These concerns have shifted over the years, but perhaps never so significantly in a single year as 2017’s survey, with topics like “on time shipments” falling out of first place for only the second time.

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6 Expert Tips: How to Promote Safety in the Workplace

May 16, 2017

worker at a manufacturing plant using a hoist

As the “greatest supply chain expo on earth,” ProMat is an opportunity to discover the latest manufacturing, distribution, and supply chain solutions to move your business forward. This year, the show featured four keynotes on new ways to drive productivity, in addition to more than 100 show floor seminars on autonomous vehicles and sustainable facility solutions.

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How your 3PL Can Meet Customer Demands

May 12, 2017

conveyor order picking line

It’s a good time to be in the third party logistics business. 3PLs are in demand with no end in sight as the warehousing industry copes with higher volumes, increasing e-commerce demands and challenging customer expectations.

This gives 3PL operators with a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice. However, this can also lead to an increased demand for quality service from warehouses and fulfillment centers. In order for 3PLs to succeed in this new environment, they must be ready to face increasing levels of customer and prospect expectations.

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The Importance of Pallet Rack Row Flue Space – and Ways to Maintain it

April 25, 2017

Pallet rack fire and flue space illustration

The National Fire Protection Association (NFPA) has long required that pallet rack flue space should remain clear at all times so that any fires can successfully vent up rather than out, allowing sprinkler systems to activate faster. This vertical rise also helps slow fire spreading horizontally through a rack system. Flue space compliance is increasingly important to insurers and operators of warehouses and other industrial facilities. What can you do to help reduce issues with flue space obstruction?

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Visit Cisco-Eagle at WERC 2017

April 21, 2017

WERC 2017 visit Cisco-Eagle

It’s tough to manage today’s warehousing and distribution operations. Challenges come at you from every angle, and your value may not be fully understood by management in your own company. You’re expected to do more with less…every year. You’re stretched thin. You’re always coping with issues relating to running the business.

You need time to think about ways to improve. You need your peers. That’s what WERC (the Warehousing Education Research Council) provides.

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ISNetworld Helps You Connect with Reliable, Safe Contractors

April 20, 2017

ISNetworld Member

ISNetworld is a global resource for connecting corporations with safe, reliable contractors/suppliers from all types of industries. ISN collects self-reported safety, procurement, sustainability, quality and regulatory information from contractors and suppliers, verifies its accuracy, and then reports the results in an easy-to-follow format. This allows corporations to select companies that best meet internal and governmental requirements, while providing contractors/suppliers the opportunity to centralize their conformance information, saving time and gaining presence in the marketplace.

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