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3PL Reverse Logistics: Going Reverse to Move Ahead

July 20, 2017

Make Reverse Logistics a priority

E-commerce customers are increasingly comfortable with a buying experience that includes easy, free and frequent returns. Returns—and the issues involved with them—are nothing new for retail and e-commerce distribution, but the “new normal” of frequent returns offers 3PLs that can leverage their reverse logistics capacity a significant competitive advantage over competitors who can’t adapt to the new reality.

While some companies consider reverse logistics a necessary evil, those with well-managed returns programs can increase overall efficiency and profitability  while satisfying customers and increasing loyalty. They find ways to resell more returned products, and are able to dispose of or restock what they can’t resell more efficiently and with less environmental impact.

What are some ways to increase your returns capacity?

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National Forklift Safety Day is a Chance to Research, Reflect and Improve

June 13, 2017

The forklift industry will be in Washington, D.C.,  this spring to take part in  fourth annual National Forklift Safety Day. This event, scheduled for June 13 in the nation’s capital and across the country, will provide an opportunity for the industry to educate customers, the public, and government officials about the safe use of forklifts and the importance of proper operator training. Taking the time to ensure that your workforce is aware of these forklift operations and procedures is an important way to ensure an environment of pedestrian safety for your facility.

Cisco-Eagle highlights forklift safety as one of our main objectives towards helping customers achieve safety success.  To help celebrate National Forklift Safety Day, we’ve lined up some of our previous content so you have an easy portal towards a safer forklift environment:

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Ergonomics and Adjustable Workstations: A Guide

May 25, 2017

Adjustable workstations make operations like packing, picking, assembly and inspection safer, more comfortable and more productive because they easily let operators work in the ergonomic “golden zone” suitable for their own needs – the same station can be used by someone 6’4″ as someone 5/2″ on multiple shifts, or if the load or work varies in height, like multiple sized boxes or various motors that may be different sizes. These workbenches are adjustable, usually by crank or by powered switch or pushbutton. What might suit you best?

That said, having to utilize a crank to adjust the height is inherently counter to the fundamentals of ergonomics, and it’s slow. To combat this, consider electric adjustable workstations, which provide multiple advantages over their cranking counterparts.

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How your 3PL Can Meet Customer Demands

May 12, 2017

conveyor order picking line

It’s a good time to be in the third party logistics business. 3PLs are in demand with no end in sight as the warehousing industry copes with higher volumes, increasing e-commerce demands and challenging customer expectations.

This gives 3PL operators with a unique opportunity to build lasting relationships with key customers, suppliers, and retailers of their choice. However, this can also lead to an increased demand for quality service from warehouses and fulfillment centers. In order for 3PLs to succeed in this new environment, they must be ready to face increasing levels of customer and prospect expectations.

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Harnessing Automation to Improve 3PL Performance

April 27, 2017

Warehouse conveyor in 3PL

As your 3PL grows and attracts more clients, products, and infrastructure, your product movement and storage capacity won’t be able to keep up with the increased volume. Growth is a great problem to have, but it’s still a problem.

Intelligent warehouse automation is an effective way to create better flow, enhance efficiency, ramp up throughput, reduce errors and improve your processes.  Introducing automated systems into your current warehouse environment can produce drastic reductions in time spent on certain day-to-day activities.

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ISNetworld Helps You Connect with Reliable, Safe Contractors

April 20, 2017

ISNetworld Member

ISNetworld is a global resource for connecting corporations with safe, reliable contractors/suppliers from all types of industries. ISN collects self-reported safety, procurement, sustainability, quality and regulatory information from contractors and suppliers, verifies its accuracy, and then reports the results in an easy-to-follow format. This allows corporations to select companies that best meet internal and governmental requirements, while providing contractors/suppliers the opportunity to centralize their conformance information, saving time and gaining presence in the marketplace.

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Step Up for Ladder Safety

March 26, 2017

industrial ladder

According to the American Ladder Institute (ALI), every year more than 300 fatalities in ladder-related accidents. Thousands more suffer disabling injuries. That’s why the ALI has declared March National Ladder Safety Month – the organization wants to raise awareness of ladder safety. As you plan ahead for the coming month, consider using March as a time to emphasize ladder safety among your workers.

Ladder-related citations are frequently among the top 10 most frequently cited safety violations, according to the Occupational Safety and Health Administration (OSHA), currently ranking number 7 overall.  Make sure you’ve created a safe work environment in your facility for ladder safety.

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Customer Retention and Your 3PL

March 14, 2017

picking warehouse 3PL

The biggest measure of success for a 3PL company – really, for any business – is the ability to retain existing customers while attracting new clients.  We all know it’s harder to attract new customers than it is to keep existing clients from being enticed to try another 3PL competitor, so it’s smart to strive for ways to provide more value. By targeting increased attention to providing on-time information, improving customer service, and utilizing user-friendly technology, your 3PL can help prevent existing customers from moving towards the competition.
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Key Ways to Maximize Space in Your 3PL

February 28, 2017

Uncovering space in your 3PL can reap multiple rewards

In a recent report of current industrial and logistics trends released by the CBRE, the prevailing theme among U.S. Tenants and Landlords is that of shrinking available space. While this should come as no surprise to those within the logistics community, the rate at which warehouse vacancy is dwindling is far outpacing the increase in new construction (new supply trails leasing demand by 1.5 to 1). This puts 3PLs in a predicament, but also provides opportunities for those who can maximize their available footprint.

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Laying the Groundwork for Using a 3PL Service

February 14, 2017

warehouse order picking area

Companies are utilizing 3PL services for their warehousing and shipping needs more often than ever. Many of the companies who choose to shift their operations to third parties are e-commerce entities that specialize in producing and selling a product and don’t want to run a storage and shipping facility. Others are traditional distributors, retailers, and others who believe that they should focus on core competencies.

If your company is considering a 3PL for its warehousing, shipping and logistics needs, what information do you need to have ready?

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