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No
matter where you are in terms of the life of your operation, we offer ways to improve your operations and give you
more control. If you are just starting operations - or just
starting to think about an operation, we can help.
If you need to improve an existing operation,
we have a long track record of implementing solutions mid-stream. If you're looking to make
your system more reliable, more efficient, faster, safer and
better, Cisco-Eagle offers products and services to help you get
there.
Our Life Cycle of Services
includes:
Our consulting division, CEI
Logistics, combines consulting expertise with over three
decades of system integration experience to deliver turnkey
“best of breed” solutions for distribution, warehousing, and
manufacturing operations.
We create unbiased solutions
and offer excellence in execution. Distribution operations
expertise A key difference between the CEI Logistics
approach and others is that we can execute what we
recommend. This gives you a more seamless project cycle and
a high degree of accountability. We create value by
executing projects faster than traditional consultants while
delivering analysis you can trust, advice you can
understand, and results you can measure.
Cisco-Eagle designs and
implements material handling systems throughout North
America in a host of distribution, manufacturing, defense,
and commercial operations. Each system is designed with the
goal of improving throughput, accuracy, productivity, and
ergonomics while growing your bottom line.
Laser focus on your
objectives
We constantly expand our
expertise, even after forty years of service. Innovation
comes from experience, creativity, and the willingness to
learn and improve. Our team of creative application and
design professionals are experts in distribution, logistics,
and order fulfillment operations. They help customers
realize every ounce of operational productivity.
Recommendations are data-driven
and based on facts—what’s needed? How can things improve?
How can extra labor be eliminated? How can throughput be
increased? We analyze your operations and business
objectives and understand your operation thoroughly before
we recommend a solution. We create a system design and
layout optimized to support your goals while minimizing
investment costs.
The result is a solution custom
tailored to meet your needs, high reliability using proven
technology, optimum system performance, and increased
business profitability.
Controls & Design Services
Complete control of your
material handling systems is essential. To
achieve maximum productivity, these systems must work
together. Your Cisco-Eagle Controls Team integrates a wide
variety of technologies to meet your business objectives and
those of your clients.
We utilize the most reliable,
commercially available components and architectures,
providing the latest equipment and software solutions. The
result is maximum flexibility, scalability, minimum initial
investment and excellent uptime. Likewise, implementing
upgrades and providing support becomes more efficient. We
provide both PC and PLC-based control systems to meet
specific application requirements. We work with Visual
Basic, C++, C# and J#, all within the Microsoft .NET
framework. This allows for excellent functionality,
including interfacing with material handling equipment and
higher level information systems, robust diagnostics, system
and communication monitoring, and operational statistics.
Cisco-Eagle provides
specification assistance, prompt service, outstanding
fulfillment services, and competitive pricing for hundreds
of material handling products and scores of manufacturers.
The right solution is out there, and we specialize in
helping you find it.
A highly trained, expert sales
force
Our sales associates are
trained experts who help you identify the right size and
style of equipment. They receive over forty hours of annual
equipment and skills training to help them better serve
customers. Our clients are loud and clear about it—in nearly
a decade of customer surveys, our sales associates have
scored 88% “excellent” customer ratings for technical
competence and problem solving. They help clients get things
done right the first time, on time, every time.
Detailed product information
24/7
Dealing with our trained,
professional staff gives you a great advantage when buying
equipment ranging from bins to conveyors, but we also push
the boundaries when it comes to providing product
information, especially on our industry-leading website,
www.cisco-eagle.com.
Equipment is detailed in-depth with specs, drawings,
animation, video, how-to guides, and pricing. Besides that,
we provide an easy online ordering system, downloadable data
sheets or installation guides for many items, articles, tips
and information to help you get the most from your
equipment.
Our
online catalog features (as of now), more than 7,000
meticulously detailed items.
Automated online assistance
We provide exclusive online
calculators and configuration tools, and we’re adding more
all the time. We can give you preliminary
rack
estimates and layouts and
shelving prices & drawings in your browser, online with
estimated pricing. You can often get more information from
our website at midnight than you could calling a
competitor’s sales desk during the day.
A material handling system
implementation can involve about as many moving parts as
your average small city. There are often multiple shipments
coming from multiple shippers on multiple time frames. This
sophisticated juggling exercise includes subcontractors,
manufacturers, inspectors and lists of lists of lists of
what must be done and when. All of it has to be done in a
precise time frame. Sound daunting? It shouldn’t, not if you
have a partner like Cisco-Eagle.
As a turnkey systems
integrator, we offer you a single point of
accountability, experienced project managers who execute the
entire project seamlessly, a fully integrated solution,
reliable and tested system components, and industry-leading
throughput while minimizing downtime. We can implement many
projects while an operation is still running. We maintain a
commitment to budget and schedule while ensuring that design
criteria are met or exceeded upon system commissioning.
Project management
Project management is a
critical function of the systems integrator. Cisco-Eagle
uses a consistent, time-proven implementation process that
is extremely successful for highly complex material handling
projects. A formal acceptance process follows system
installation.
Post-implementation audits further support achievement of
customer goals. We recognize the value and role of customer
input throughout the process. Our high success rate and
customer satisfaction results attest to this approach.
Systems training
Training is provided to address
material handling system operations, safety, performance and
metrics, and support. These can include competency exams and
train the trainer sessions. Most classes are offered on-site
and off-site, or via the web. Post implementation support
can include scheduled maintenance, nonscheduled maintenance,
system audits, upgrades, parts, and maintenance training for
customer support personnel.
Your material handling systems
should reach—and maintain—optimum performance. We provide
comprehensive service and maintenance for conveyors, lifts,
dock levelers, and more.
Eliminate downtime, ramp up
performance.
Like anything mechanical,
material handling equipment gets worn down by use—especially
if you don’t maintain it correctly. This means downtime, and
you can’t afford that. The good news: you can minimize
downtime with preventative maintenance.
Your conveyors, lifts, dock
levelers, and other material handling equipment can work
better and last longer if properly maintained by expert
technicians. Reliability is the key when downtime can amount
to hundreds of dollars or more for every lost hour. Conveyor
maintenance improves productivity and profitability. It not
only protects your investment—it enhances the value.
Unfortunately, too many companies ignore this fact. They are
willing to invest time and money in expensive equipment and
rarely think about how to keep it in peak operating
condition. Maintenance doesn’t just avoid downtime - it
ramps up performance.
Supplement your maintenance
crews
The first step in implementing
an improved PM program is to walk
through the plant and see what is currently being done, how
it is
being done, and why. We pay particular attention to warning
signs
of trouble such as regular product flow stoppage, frequent
and/or
serious breakdowns, and unusually long repair times.
Assessing current strengths and weaknesses reveals
opportunities to improve
productivity. It’s important to identify the detailed costs
of current maintenance programs and compare those to
expenses associated with downtime and lost revenues due to
improper maintenance. We supplement your existing
maintenance crews with specialized expertise, maintaining
your conveyors and other material handling equipment. We
offer 24- hour response times, and in most cases we can
respond in less than three hours.
 Service
to keep your operation running full speed
When you need service, you
can’t wait a week to get your operation back into gear. Our
technicians are on-call 24/7 to minimize the impact of
unanticipated disruptions due to handling equipment failure.
Typical response time is less than three hours and can be
much less.
These products and
services help
companies from those who are just starting to build new
facilities to those with older facilities wishing to make
improvements and do more with the same space and
personnel.
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