E-commerce sales continue to account for the majority of the retail sales, but it is not getting any easier on the distribution/fulfillment center operations managers. There continues to be an increase in the number of SKUs and orders with one to three lines. In addition, with growing supply chain lead-time concerns, impacted by Tariff changes, inventory levels are rising! This makes the job even harder for operations managers.
The 2019 Holidays are fast approaching and this only means more on-line order volumes and marketing pushes with even more new SKUs. Not to mention ‘Cyber Monday’ and other key seasonal dates spiking volumes considerably. Add to this the continuing retail trend for multi-channel fulfillment, such as allowing customers to order an item online or inside a store, and having it delivered from the distribution center to the store for the customer to pick-up.