E-commerce sales continue to account for the majority of the retail sales, but it is not getting any easier on the distribution/fulfillment center operations managers. There continues to be an increase in the number of SKUs and orders with one to three lines. In addition, with growing supply chain lead-time concerns, impacted by Tariff changes, inventory levels are rising! This makes the job even harder for operations managers.

The 2019 Holidays are fast approaching and this only means more on-line order volumes and marketing pushes with even more new SKUs. Not to mention ‘Cyber Monday’ and other key seasonal dates spiking volumes considerably. Add to this the continuing retail trend for multi-channel fulfillment, such as allowing customers to order an item online or inside a store, and having it delivered from the distribution center to the store for the customer to pick-up.

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The annual DC Velocity/WERC (Warehousing Education and Research Council) DC Metrics Survey is out for 2019. This research is conducted every year and offers us insight into what measurements are most critical according to DC managers. As we know, the only constant is change, and this year showcases how e-commerce pushed accuracy and capacity to the forefront of DC managers’ minds.

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Once an afterthought in the warehouse, vertical carousels are being reborn in the omnichannel age as a fulfillment finish line product. Retailers are eyeing carousels to help them aid in customer retrieval of picked orders shipped to a retail location, which is giving the carousel a “moment” as a new last-mile darling. Whether located in the back of the store for employees to use, or at the front for customers to pick up themselves, vertical carousels are showing to be a good fit for this new age of sales. But don’t sleep on their value in industrial settings or distribution channels.

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Your most important customer satisfaction function is probably your warehouse and order fulfillment operations. Order fulfillment impacts the things customers care about most:

• Did I get the right product?
• Did I get it on time?
• Did I get the right quantity?
• Was my shipment damaged?

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Years ago, direct-to-customer fulfillment was a niche business, dominated by catalog companies. Most distribution was mostly retail-oriented, with pallets of items shipping to store locations rather than to millions of front porches. Sometimes, retail brands would allow customers to order at stores and have their purchases shipped directly to their homes, but it wasn’t nearly as common. Today, speed from placement to shipment has become critical. Let’s dive into some ways you can improve this crucial warehouse metric.

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The shift from traditional retail to ecommerce is accelerating, and with that growth there are both challenges and opportunities for order fulfillment operations. Companies that spent decades perfecting retail distribution (large, bulk orders to a network of stores) are shifting toward direct-to-consumer shipments that are orders of magnitude more difficult to manage.

Among other things, this means that ecommerce companies must focus on optimal packaging. At Modex 2018, an industry expert panel including Hytrol’s Boyce Bonham discussed these issues.

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If you run a distribution center, factory or warehouse, it’s not news to you that labor is in tight supply. Demands is up, and workers — particularly skilled, motivated, productive ones — have more options than ever. E-commerce has transformed the business, with constantly-escalating demand for pickers, packers, assembly workers, drivers and warehouse labor. With national unemployment rates below 4%, many other industries are competing with you for the same labor pool. What can you do to cope with these issues?

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While warehouse robotics can be thought of as too futuristic, there are many e-commerce fulfillment applications being installed today that are set up to take full advantage of all they have to offer a facility. Some may be leery of this technology, but it would be a mistake to say that robotics would never apply to your warehouse.

Today’s robotic applications are all based on existing applications and technology, not uncharted research, and each generation of technology gets cheaper. Here are some important considerations when looking at applying warehouse robotics today.

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When you consider the various storage media and order picking methods, it’s critical to understand why some items are better picked in a variety of storage media, and accessed by the right type of picking authentication. The following table is a visual comparison of these alternatives.
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Because it links the manufacturing process with transportation to retailers, cold storage is one of the most important parts of the frozen food supply chain. The rise in e-commerce and evolution in where food is stored and how it gets to our homes is causing a massive increase in cold storage facilities across the nation. With supply chains becoming more and more complex and increasing in length, it’s more important than ever for providers to ensure that perishable products that are stored in their warehouses are kept within a strict temperature range (normally between -20 degrees Celsius and -28 degrees Celsius). A temperature variation of even a few degrees could ruin hundreds of pallets of food—and cost many thousands of dollars.

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