It’s common sense: if you deal with a business owner, you get better service

People with a stake tend to be more proactive than people who just work at a company. And while there are plenty of dedicated, service-oriented employees at companies that aren’t employee-owned, owners are more productive according to academic studies.

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Rebekka Carr has been named Cisco-Eagle’s ESOP Employee-Owner of the Year for 2019-2020, an annual award presented by Cisco-Eagle’s ESOP (employee ownership) Advisory Committee. The employee-owner of the year is awarded by a committee of peers, based on nominations from all Cisco-Eagle employee-owners. This is a critical part of the award: employees–not management–determine the winner.

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During the February 2020  Women In STEM Conference Tulsa courtesy of the Oklahoma Manufacturing Alliance, Cisco-Eagle Design Engineer Amanda Miller was honored for her ongoing engineering achievements.

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Cisco-Eagle has promoted Matt Jaco to Houston Director of Sales according to company president Darein Gandall.

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Above: Nashville Market Leader Don Laux

Cisco-Eagle has opened a new office in Nashville, Tennessee, according to Eastern Director of Sales James Murphy.

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Cisco-Eagle has been employee-owned since 2000. In this video, our employee-owners discuss what being an ESOP company means to them and how ownership affects their work and financial lives.

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As a longtime member of the ESOP Association, we’re proud to be employee-owned since 2000. Every year, we participate in activities that help our employee-owners embrace the ownership culture that helps us provide exceptional customer service. One activity we highlight is the annual ESOP poster contest. This year, the contest winner was Denise Preuninger from our Little Rock office.

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Any company can–and usually will–tell you it has great service. It’s easy to say that, but impossible to prove it. Until you’ve dealt with that company, you can’t know how good the experience will be. In some cases, you may get great service one time, poor service the next. Companies that dedicate time and effort to improving customer service systematically will tend to be more consistent and better at it. That’s what we’re trying to do.

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One of our core values at Cisco-Eagle is our commitment to our communities. This year, each of our offices chose a volunteer activity to participate in and took time during the workday to help those in need in our hometowns. Volunteerism and community service are built into our strategic plan, and our employee-owners are encouraged to take paid time off for community service.

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Jeremy Beckett has been named Cisco-Eagle’s ESOP Employee-Owner of the Year for 2018-2019, an annual award presented by Cisco-Eagle’s ESOP (employee ownership) Advisory Committee. The employee-owner of the year award is awarded by a committee of peers, based on nominations from all Cisco-Eagle employee-owners. This is a critical part of the award — employees award it, not management.

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