Above: in this automated e-commerce distribution center, picks are packed into cartons from totes on the conveyor line. Because conveyors deliver the totes directly to workers, and the work is executed at ergonomic heights, the process is fast and efficient.

Order fulfillment is only as fast as its slowest function, and packing–often the last stop before shipping–can be a bottleneck. We’ve analyzed many operations that underestimated the needs of the packing department from the start, while others realized over time that new requirements, new SKUs and order volumes that were fine at go-live eventually bogged the packing function. It’s not unusual for picking processes to react faster and better to these conditions than the packing area.

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Above: workers in a distribution center putaway aisle with flow and bulk storage accessibility. Picking aisles are left clear as the system is replenished. Photo credit: Unex Manufacturing.

Putaway, which is the methods and processes that occur between receiving inventory and that inventory resting in storage positions in a warehouse, may have more impact on the performance of order fulfillment or warehousing operation than most anything else.

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If you run a warehouse or distribution facility today, it’s likely that you are busy — really busy — and scrambling for time. E-commerce has changed the game, as customers demand more, faster, better. Managing a warehouse has always been a battle for time and the pressure never seems to subside. When we talk to warehouse managers and operators, here are some of the issues they face on a daily basis.

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The annual DC Velocity/WERC (Warehousing Education and Research Council) DC Metrics Survey is out for 2018, and as with previous studies, offers us insight into what measurements are most critical according to DC managers. Last year’s study saw a shift in the top concerns, and this latest version keeps with that trend with labor metrics accounting for 5 of the top 12 .

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Because it links the manufacturing process with transportation to retailers, cold storage is one of the most important parts of the frozen food supply chain. The rise in e-commerce and evolution in where food is stored and how it gets to our homes is causing a massive increase in cold storage facilities across the nation. With supply chains becoming more and more complex and increasing in length, it’s more important than ever for providers to ensure that perishable products that are stored in their warehouses are kept within a strict temperature range (normally between -20 degrees Celsius and -28 degrees Celsius). A temperature variation of even a few degrees could ruin hundreds of pallets of food—and cost many thousands of dollars.

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E-commerce is the driving force for warehouse and shipping industries, so a focus on efficiency of distribution is paramount to gain competitive advantage. Demand is an ever-growing constant, and the movement to appease that demand can produce a strain on an entity wanting to thrive within the E-Commerce world. Multiple factors can either make or break those that want to dive into these waters, but what is an inexperienced company to do? Enter the 3PL, and what it can bring to E-Commerce.

Third-party logistics service providers (3PLs) design their distribution facilities to be flexible and scalable to serve a wide range of clients—capabilities that align well with the needs of growing
E-Commerce ventures. But the advantages don’t stop there. Here’s a look at some of the potential benefits of teaming up with an experienced 3PL:

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In warehouses, about 25% of injuries come at or near the loading dock area.

This is usually because it’s such a focal point of any distribution operation—it’s where everything is accepted and put-away and where everything eventually process out. This means that at times the dock will buzz with forklifts, workers on foot, and other bursts of activity. It has a natural fall hazard in the edge of the dock. It’s got exposure to elements, meaning that it may have moisture, oils and other trip/slip hazards. When it comes to preventing falls, what are your OSHA’s requirements? And what should you do above and beyond them?

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3PLs frequently serve as the central communication conduit between shippers, carriers, regulatory agencies and other supply chain participants as cargo moves in-bond and from port-to-port. As a result of this pivotal role in the marketplace, they are uniquely positioned to view scenarios that address the best methods to move goods as well as data. Innovative 3PLs are demonstrating that moving information better—re-purposing data, improving accessibility, enhancing visibility and supporting the latest data standards—helps move freight better.

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When a prospective client wants to visit your 3PL facility, it’s critical; you could be on the verge of new business.

You want to show them why they should select you as their 3PL of choice; that you’re the best choice; that you can be trusted to help them serve their clients. It’s no easy task running a successful warehouse or third party logistics company – it’s a multi-faceted organization with its own specific attributes and specialties.

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Logistics pros are a lot like the offensive line on a football team: at their best, you know they are doing a great job, but their numbers never get called by television announcers. When they do talk line, it’s usually because someone committed a penalty or allowed a blitzing safety in for a sack. When the quarterback isn’t pressured and there are great running lanes, the line rarely gets mentioned. It’s kind of the same for 3PLs.

The goal of your 3PL should be to avoid those issues and remain unseen and unremarked on by end users.

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