Q: What is Cisco-Eagle's systems design process?
A: We've been designing material handling systems for nearly five decades and have a systematic approach to system design. Our Systems Integration Group is deeply knowledgable and experienced, and can provide full design services for most any application and operation type. We utilize AutoCad, Solidworks, and other modern design tools. We also engage in simulation services to help clients visualize their future system and make changes as the project is designed.
- It starts with questions. We'll ask for things you might not consider in advance to help us understand your needs and how we can design a conveyor system to meet them. We will profile your business rationale, your load profiles, your operational objectives and much more.
- A vision for success is developed. We work to fully understand your needs and partner with you to develop a clear vision for the project—what you want to accomplish, how you'd like to improve. What specifically makes your operation better, and how we can help you get there.
- Solutions options are defined; the general becomes specific. Now we're getting concrete. There are drawings, ideas and plenty of back-and-forth. It's a time where the plan is refined and all the details are in play. You'll get to see drawings, renderings and ideas. This is where simulations might be developed.
- Schedules are developed. After you arrive at the concept and accept the solution, it's time to start the process of implementation. There will be things to deal with like lead times, plant shut-downs, and all the details of this type of work.
- Implementation: It's time for the vision to become reality. Time for drawings and ideas to become rollers, belts, steel and bolts. World-class implementation involves much more than a precise, on-time installation.
- Post-installation is the most important step. We make your life easier after the system is installed. The way we do business is partner-oriented, meaning we aren't going anywhere once the hardware is installed, debugged and working. There is a lot to consider here. See "Conveyor Systems Support" for full details.
More information: steps to conveyor system success.
Q: Why do companies continue with more manual processes when they could implement a system?
A: Plenty of reasons—some of them good ones. These can range from cost (always important) to corporate goals to entrenched beliefs or inability to make changes at a corporate level. It can also be a case of bad timing, or insufficient ROI from the process. Sometimes you just don't need to automate; we'll advise you of that if it's true. At other times, it makes sense to invest in better material flow in your operation. We'll provide an unbiased look at your needs.
Q: How will my project be implemented?
A: We specialize at project management, so we'll provide a complete roadmap at the start of the process. It's a difficult task to recreate product flow from the start in a production plant, but we've done that many times. It's also difficult to create a concept, a design and implement it in a new facility, but we have the teams to ensure you can execute your project correctly. See our project management page for more information.
Q: How do you handle installation?
A: Since conveyor system installation is critical to a successful project, it's a core competency. Since we're specialized in this industry, we have a deep understanding of the issues that can occur with many subcontractors, multiple shipments, and the merging of many types of machinery. Electrical, mechanical and controls installations—and the coordination of these elements—require specific expertise.
Q: What about food-grade or stainless applications?
A: Conveyor systems are routinely used in food processing, medical, pharmaceutical, and other clean applications. These systems can be built with stainless, plastic chain and other materials that serve the needs of these types of applications. All types of conveyors can be built to serve these needs, ranging from sortation to accumulation to spirals to low profile systems. These applications tend to require specific expertise and experience for successful implementations.
Q: What causes people the most issues with a conveyor system?
A: the biggest issues tend to involve lack of foresight in the design process. When a system is designed without an eye to the future, it's difficult to adapt it to changes in order profiles, new SKUs, process disruptions and other factors that can disrupt an operation. At a high level, you need to think about the future of your operation when making changes or implementing material handling equipment. Past that, poor maintenance can be a killer. So can changing personnel who don't understand how the system was designed or how it should be utilized. These are all correctable issues, assuming the conveyor system was designed correctly in the first place.
Do you have more questions?
Contact us today to get started.

Warehousing Insights | Material Handling Systems Topics from our Blog
- Best Practices for Loading & Unloading Pallet Conveyors with Forklifts
- Automation and Space: Conveyor Layouts
- Ball Transfers for Ergonomic, Efficient Product Movement
- Essential Conveyor Belt Maintenance Tips for Maximum Performance
- How to Convey Heavy, Fragile Cartons
- How to Singulate Products on Your Conveyor System
- Comparison: Conveyor Systems and Autonomous Mobile Robotics
- How to Use Conveyors for Ergonomic Truck Loading and Unloading
- Conveyors: Optimizing the End of the Line
- How to Convey Large, Heavy Loads

