Every year, we summarize and publish the results of our ongoing customer satisfaction survey. The survey is short, but allows plenty of room for customer comments, complaints and compliments. 2020 is perhaps the most “different” year in my 31 years at Cisco-Eagle, but we have been blessed with great customers who have been willing to spend some of their valuable time providing feedback for us. This is the 2020 summary.

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In this new age of Covid-19, facilities all across the globe are working within ever-changing restrictions and prioritizing employee protection while keeping operations moving forward. Social distancing is a key component of this within any building, and those tasked with monitoring and implementing distancing within a workforce must create new ways to combat the spread. This challenge is tough to work within even the smallest of offices, let alone a large warehouse or distribution center. Reducing employee contact while maintaining thriving production is not easy, and requires continued vigilance and creativity.

When considering options for increased or maintained social distancing, utilizing an automated storage and retrieval system (ASRS) is a great option to help prepare your facility for the coming waves and for the automated future that lies on the horizon.

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Dock boards and dock plates are built to transition forklifts, pallet jacks, carts, people and other transportation methods between trailers and your warehouse dock area or staging floor. How can you be sure the transition between truck trailers and your dock is safe?

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As we’ve discussed automating anything as complex as a large scale material handling process has risks, but there are ways understand the outcome better in advance and reduce any risks. It’s always good to have more data, and simulation plays into that scenario by giving you a view of what key systems, technology and process will interact in your system, with your loads.

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Cisco-Eagle was founded in November, 1970 in Tulsa, Oklahoma, by Warren Gandall. November 1, 2020 marks our 50th year of operation. It’s a good time to reflect on what’s happened since that first year and where we are headed as an organization.

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In this installment of Cisco-Eagle’s Shoptalk series, Rodney, Regional Director of Arkansas, discusses the benefits of using the forklift laser tine guide system.

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Cisco-Eagle holds an annual poster contest to celebrate our employee ownership culture. It’s even more special because we became 100% employee-0wned during 2020. This is part of our effort to help us embrace the partnership culture that lets us deliver exceptional service. This year, Joy Hunsinger designed the winning poster.

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Automation can work wonders. It reduces costs, increases throughput, curbs errors and increases safety. The costs of automation are declining while the effectiveness of computer, vision and scanning systems are improving. Automation helps you reduce repetitive actions — the kind that adds no value. The common perception is that automated facilities are dark, free of people and full of robots, but the reality is that automation comes in many forms, ranging from picking systems like pick-to-light to automated conveyors to goods-to-person systems and much more.

For all these benefits, you want to understand the potential problems with any automation project in advance so you can avoid them as you move forward.

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Effective October 1st, Cisco-Eagle has named two new Director Of Sales for the Arkansas and Tennessee regions, according to James Murphy, Vice-President of Sales. Read the rest of this entry »

Cantilever racks are built to handle long, heavy loads such as pipe or steel tube, lumber, wood or metal sheets, furniture, elongated crates and lots more. The design is simple–a central column with cantilevered arms extending from one or both sides. Safety is critical in any warehousing or industrial storage area, including cantilever storage. Given the heavy and bulky nature of the loads, here are some things you should be aware of to make sure your racks are safe.

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