Kevin Harwell is Cisco-Eagle’s ESOP Employee-Owner of the Year for 2020-2021, an award presented every year by Cisco-Eagle’s ESOP (employee ownership) Advisory Committee. The honor is awarded by a committee of peers, based on nominations from all Cisco-Eagle employee-owners. Employees–not management–determine the winner.

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The Occupational Safety and Health Administration (OSHA) has announced the Top 10 most frequently cited workplace safety violations for the fiscal year 2020. While last year was certainly a year unlike any other and created many a new normal in terms of warehouse operations, the safety violations represented are oldies but goodies for sure. There were some chart movements, but the top 2 remain unchanged. Cue up your long-distance dedication, and let’s start the countdown.

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From right to left: Elbert Haggard, Chris Doyle, Darein Gandall and Larry Trowbridge

Effective March 31, 2021, two of Cisco-Eagle’s longest-tenured and most influential employee-owners, Larry Trowbridge and Chris Doyle, are retiring. Between them, Trowbridge and Doyle have served the company for 55 years and leave a legacy of friendship and excellence. We are profoundly grateful to them as they move to the next phase of their lives.

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Cisco-Eagle has promoted David Sahyouni to National Sales Support Manager, according to James Murphy, Vice-President of Sales.

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Cisco-Eagle has promoted Ryan Elkins to North Texas Director of Sales according to James Murphy, Vice-President of Sales.

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Cisco-Eagle recently won a first-place national award for Communications Excellence for Printed Materials for 2020 according to the ESOP Association. These awards were established to identify companies that excel at communicating with employee-owners and the larger community about ESOPs. We were runners-up for this award in 2017.

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Each year, the Warehouse and Distribution Center Operations Survey asks logistics and warehouse operators about their current business and challenges. The responses showcase trends that companies are coping with. The 2020 edition of this survey, though, reflect an industry that was impacted profoundly by this new age of Covid-19 that we are currently experiencing. In short, this is a year unlike any other, and it shows in what the respondents provided to the survey.

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Every year, we summarize and publish the results of our ongoing customer satisfaction survey. The survey is short, but allows plenty of room for customer comments, complaints and compliments. 2020 is perhaps the most “different” year in my 31 years at Cisco-Eagle, but we have been blessed with great customers who have been willing to spend some of their valuable time providing feedback for us. This is the 2020 summary.

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Cisco-Eagle was founded in November, 1970 in Tulsa, Oklahoma, by Warren Gandall. November 1, 2020 marks our 50th year of operation. It’s a good time to reflect on what’s happened since that first year and where we are headed as an organization.

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Cisco-Eagle holds an annual poster contest to celebrate our employee ownership culture. It’s even more special because we became 100% employee-0wned during 2020. This is part of our effort to help us embrace the partnership culture that lets us deliver exceptional service. This year, Joy Hunsinger designed the winning poster.

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