You may have noticed that at Cisco-Eagle, we say “employee-owner” rather than “employee.” This is something we do with great intention as an ESOP. When we recognize our employee-owner of the year, for example, we’re recognizing someone who isn’t just a great employee, but also embodies the spirit of ownership.

For 2024-2025, that someone is Christine Perry.

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As we’ve discussed previously, labor is hard to find these days – and it will get harder every year. Cultivating your labor pool eases the need (and high costs) of hiring, training and retaining workers. One of the best ways to do this is to optimize as much as possible for ergonomics.

As the saying goes, what you appreciate appreciates.

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Cartons affect the full sequence of warehousing operations, but are frequently overlooked.

Besides carton sizes, you must also consider carton construction. One box out of square may not matter much; over a whole shipment, un-squared cartons can cause issues up and down the line. They don’t stack well, may not convey correctly and could result in product damage. In fact, you may pay higher shipping costs due to the size, composition and condition of the simplest thing: the carton.

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The moment when your customers open a box with the things they ordered is the most important part of their interaction with you. It’s your moment of truth. Well-executed packing reduces product damage, minimizes returns and leaves a positive impression. Subpar packing has the opposite effect.

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Each October, as part of Employee Ownership Month, we hold a contest to design our annual ESOP poster. Employee-owners submit their ideas, and the winning design is generated, printed and posted in our offices for the coming year. It’s part of our effort to keep employee ownership at the forefront of our culture and remind all our teams, in all locations, that we’re working toward something together.

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Sometimes the right tool for the job is not the flashiest. The humble ball transfer isn’t high-tech, but does a great job of minimizing reaching and straining that endangers workers. Ball transfers punch above their weight class in a warehouse ergonomics and safety program.

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You’ve seen the statistics about labor shortages over the last few years. The reality for recruiters on the ground is more obvious: there have been plenty of no-shows for job interviews (or for the first day of work). Candidates ghost companies throughout the process. You may have to take down a job posting only to put it right back up when someone quits. Particularly for the roles warehousing and manufacturing companies need to hire, the difficulties are real – and only growing.

So how do you attract and keep the right candidates for your company?

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Initiating an automation project can be daunting. You have to ask for a budget. You have to justify your ideas. Inertia and tradition are your enemies. If you find yourself staring at a blank page, intimidated by the idea of beginning to automate, you’re not alone.

As we have discussed before, there’s no reason you must automate all at once when incremental steps will serve. You can set yourself up for success and start a project with greater confidence with careful thought and planning. What does that process look like?

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In our most recent Shoptalk video, employee-owner Joel of our Systems Integration Group discusses vertical carousels—the advantages they offer and how you can evaluate them for your operation.

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Robotics in distribution operations aren’t exactly the stuff of the Jetsons; you see them every day. Because end-of-line palletizing involves so much repetitive motion, it’s a prime target for automation. It fits the profile of easily-profiled, repeatable and low-value labor tasks. It’s also back-breaking and un-ergonomic. How do you know if a robotic palletizing option makes sense? And what type of automation fits you?

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