In this edition of the Employee Spotlight, we talk with Marlon Richardson, Safety Manager for Cisco-Eagle. We caught up with Marlon to discuss the philosophy of the “invisible win,” his journey from the Coast Guard to the ESOP, and the intuitive rhythm of a safe warehouse.
Posted in ESOP & Company News|
If you’re selling goods to consumers, returns are a fact of life, especially if you sell online. For 2025, customers returns are expected to reach $849.9 billion in merchandise, 19.3% of all sales. In the online sales world, that percentage was higher at 17.6%. The numbers illustrate what you probably already know about consumer behavior: online shoppers expect to be able to return items just as easily as they bought them.
If returns are not an incidental part of a business, how can you make sure the reverse logistics (the process of receiving items already sold) are working well for you?
Posted in Warehousing & Distribution|
