Years ago, direct-to-customer fulfillment was a niche business, dominated by catalog companies. Most distribution was mostly retail-oriented, with pallets of items shipping to store locations rather than to millions of front porches. Sometimes, retail brands would allow customers to order at stores and have their purchases shipped directly to their homes, but it wasn’t nearly as common. Today, speed from placement to shipment has become critical. Let’s dive into some ways you can improve this crucial warehouse metric.
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