Every year, we summarize and publish the results of our ongoing customer satisfaction survey. The survey is short, but allows plenty of room for customer comments, complaints and compliments. 2020 is perhaps the most “different” year in my 31 years at Cisco-Eagle, but we have been blessed with great customers who have been willing to spend some of their valuable time providing feedback for us. This is the 2020 summary.
Our 2020 Customer Satisfaction Ratings
November 19, 2020
by Scott Stone
Posted in ESOP & Company News|
Half The World Away – Automated Storage and Social Distancing
November 17, 2020
In this new age of Covid-19, facilities all across the globe are working within ever-changing restrictions and prioritizing employee protection while keeping operations moving forward. Social distancing is a key component of this within any building, and those tasked with monitoring and implementing distancing within a workforce must create new ways to combat the spread. This challenge is tough to work within even the smallest of offices, let alone a large warehouse or distribution center. Reducing employee contact while maintaining thriving production is not easy, and requires continued vigilance and creativity.
When considering options for increased or maintained social distancing, utilizing an automated storage and retrieval system (ASRS) is a great option to help prepare your facility for the coming waves and for the automated future that lies on the horizon.
Posted in Automation, Labor & Efficiency|
How to Use Dockboards & Dockplates Safely and Effectively
November 10, 2020
by Scott Stone
Dock boards and dock plates are built to transition forklifts, pallet jacks, carts, people and other transportation methods between trailers and your warehouse dock area or staging floor. How can you be sure the transition between truck trailers and your dock is safe?
Tags: Safety & Ergonomics, ergonomics
Posted in Docks & Shipping|
How Simulation Adds Value to Material Handling Systems Specification
November 3, 2020
by Scott Stone
As we’ve discussed automating anything as complex as a large scale material handling process has risks, but there are ways understand the outcome better in advance and reduce any risks. It’s always good to have more data, and simulation plays into that scenario by giving you a view of what key systems, technology and process will interact in your system, with your loads.
Tags: data, simulation, Factory Automation, ROI
Posted in Automation, Labor & Efficiency|
Fifty Years of Cisco-Eagle
November 2, 2020
by Scott Stone
Cisco-Eagle was founded in November, 1970 in Tulsa, Oklahoma, by Warren Gandall. November 1, 2020 marks our 50th year of operation. It’s a good time to reflect on what’s happened since that first year and where we are headed as an organization.
Posted in ESOP & Company News|