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How Our Customers Rate Cisco-Eagle

October 29, 2019

satisfaction survey form
Any company can–and usually will–tell you it has great service. It’s easy to say that, but impossible to prove it. Until you’ve dealt with that company, you can’t know how good the experience will be. In some cases, you may get great service one time, poor service the next. Companies that dedicate time and effort to improving customer service systematically will tend to be more consistent and better at it. That’s what we’re trying to do.

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Conveyors: Belt or Roller?

October 22, 2019

roller curve in a distribution center application

Belt and roller-powered conveyors are specified for a variety of reasons within a given conveyor system. The reasons almost always come down to load characteristics and functionality. Both can be used in transportation, sortation, and accumulation applications. This article delves into the differences and the specific advantages each conveyor type offers.

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Posted in Conveyor, Material Handling, Order Picking & Fulfillment| No Comments »

Finding Hidden Warehouse Capacity

October 15, 2019

Distribution Center Mezzanine
Out of space? You are not alone. With increasing SKUs and inventory levels, many warehouse operators are staging products in the aisles, using outside storage, and mixing SKUs in locations. All of this lowers labor productivity and impacts quality. So, where is the hidden capacity in your warehouse?

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How to Calculate Automation ROI

October 10, 2019

robotic palletizer system in action
Return-on-investment is critical to automation projects, but justification isn’t straightforward. If you’re trying to convince management to make capital improvements to your operation, a smart, accurate and succinct ROI summary can work wonders. Let’s dive into some methods you can use to understand what to do — and what you can’t quantify.
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Vertical Considerations For Automated Programs

October 3, 2019

Distribution Center Mezzanine

With e-commerce operations moving at an ever-increasing pace, you must take every advantage to meet consumer expectations. You not only want to save the customer time on their order, but also gain manufacturing and processing time by doing so. With careful consideration and a robust process, each aspect at play in a distribution center or warehouse could be an opportunity to save seconds.

To maximize every advantage, more facilities are turning towards automation to meet those strong demands. By utilizing automation, a distribution center can provide a more flexible and efficient environment in addition to more accurate orders delivered on time. The ability to scale and grow with automation is also an attractive one. But to jump headfirst into the automation process is a daunting task, and can cause an operations manager cause for concern. Two overlooked areas that can become a “tipping point” for this process are mezzanines and VRCs.

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