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Order Fulfillment is the First Line of a Great Customer Experience

January 15, 2019

order fulfillment operation using a hand scanner

Your most important customer satisfaction function is probably your warehouse and order fulfillment operations. Order fulfillment impacts the things customers care about most:

  • Did I get the right product?
  • Did I get it on time?
  • Did I get the right quantity?
  • Was my shipment damaged?

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Posted in Order Picking & Fulfillment|

Gravity Conveyors and Product Flow

August 3, 2017

Conveyor Comparison

Install Gravity conveyors on declines so that the infeed side sits higher than the end of the line for smooth product flow.  This is one of the easiest ways to move products quickly and economically. How can you set up your gravity conveyor for optimal product flow?

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Posted in Conveyor Optimization|

How to Avoid Loading Dock Injuries

August 3, 2012

loading dock with forklifts moving

Since 25% of all warehouse injuries occur at the loading dock, warehousing and manufacturing operations need to pay close attention to this area. Shipping and receiving docks both suffer similar problems in that they are bustling places. At peak times they can get very busy, and when people are pressed for time, they become careless. So, what are the common injury types, and what can you do to avoid them?

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Posted in Docks & Shipping|

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