3PL Reverse Logistics: Going Reverse to Move Ahead

July 20, 2017

Make Reverse Logistics a priority

E-commerce customers are increasingly comfortable with a buying experience that includes easy, free and frequent returns. Returns—and the issues involved with them—are nothing new for retail and e-commerce distribution, but the “new normal” of frequent returns offers 3PLs that can leverage their reverse logistics capacity a significant competitive advantage over competitors who can’t adapt to the new reality.

While some companies consider reverse logistics a necessary evil, those with well-managed returns programs can increase overall efficiency and profitability  while satisfying customers and increasing loyalty. They find ways to resell more returned products, and are able to dispose of or restock what they can’t resell more efficiently and with less environmental impact.

What are some ways to increase your returns capacity?

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Posted in Inventory Management, Supply Chain, Third Party Logistics, Warehousing| 1 Comment »

Streamline and Simplify to Improve Distribution Center Operations

July 18, 2017

view inside a distribution center
You’ve heard this pitch before: If you just implement this software, or that machinery, or hire my consultant, or buy into this other program, you’ll realize amazing gains. You’ll be more productive; more accurate; you’ll work less hours. Things will be great.

You may really need to expand your facility, or install expensive new WMS software or add high levels of automation, but it’s always worth checking on process or facility layout changes before you take the plunge. What are some areas you should consider?

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Posted in Order Picking & Fulfillment, ROI, Supply Chain, Third Party Logistics, Warehousing| No Comments »

Why the Floor is Better than Eye Level for Forklift Safety Warnings

July 11, 2017

gobo warning projected onto warehouse floor

Forklifts dominate OSHA’s annual list of safety violations, so it’s no mystery why industrial companies are always searching for ways to improve safety.

Safety-conscious operations are integrating safety lights and sensors to help reduce pedestrian/forklift accidents. These systems usually detect traffic (people and forklifts),  and  then deploy visual and/or audible warnings to the driver, the pedestrian, or both. When it comes to visual warnings, some are ceiling-hung, others at eye level, and others are shot onto the floor. What placement works best, and why?

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Posted in AisleCop, Docks & Shipping, Safety & Ergonomics| No Comments »

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