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3PL Reverse Logistics: Going Reverse to Move Ahead

July 20, 2017
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Make Reverse Logistics a priority

E-commerce customers are increasingly comfortable with a buying experience that includes easy, free and frequent returns. Returns—and the issues involved with them—are nothing new for retail and e-commerce distribution, but the “new normal” of frequent returns offers 3PLs that can leverage their reverse logistics capacity a significant competitive advantage over competitors who can’t adapt to the new reality.

While some companies consider reverse logistics a necessary evil, those with well-managed returns programs can increase overall efficiency and profitability  while satisfying customers and increasing loyalty. They find ways to resell more returned products, and are able to dispose of or restock what they can’t resell more efficiently and with less environmental impact.

What are some ways to increase your returns capacity?

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Posted in Warehousing & Distribution|

9 Ways to Reduce Product Damage in Your Warehouse

February 16, 2012
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crushed box

In warehouse & manufacturing operations, things get broken. They break in a number of ways, and it’s expensive. You’ve probably seen product broken or damaged in amazing and improbable ways  if you’ve been in this business for any length of time. We had a client once buy a bunch of mismatched, used industrial shelving (not from us), only to see it collapse and dump thousands of tiny aircraft components on the floor. It had to be swept up and discarded since it was all mixed up and visually impossible to sort.

Those are extraordinary examples, but everyday inventory damage that cost “only” a few hundred or thousand dollars can savage your bottom line.

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Posted in Warehousing & Distribution|

Staged Shipments at Risk for Pilferage

May 25, 2009
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Warehouse dock theft

The everyday stuff that hits many shipping docks may not be as organized, or to such a scale, but any operation that stores, ships or receives valuable items is at risk of being hit – or is already being hit to some degree.  In the above case, an organized group of thieves working at a shipping dock would simply wait until after a supervisor finished checking outbound shipments and add more to them. Since the shipments sat on the docks for 90 minutes, it gave the pilferers plenty of time to work on this. They would place extra cases onto staged pallets and those would ship out on trucks driven by colluding drivers. The next day, the drivers would sell the extra product for cash and split the proceeds with their warehouse accomplices.

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Posted in Security|

Wire Security Cages: Welded vs. Woven

April 22, 2009
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Photo with welded wire mesh on the left and woven wire mesh on the right, a visual comparison.

With the focus on plant security the last few years, it’s little wonder that companies are outfitting their warehouses with security partitions and cages for high-value inventory, restricted access areas, tool cribs, and other places where more physical control of the property is needed. They are superb in these functions, keeping tools, components and inventories safe for a relatively low cost vs. other kinds of security measures.

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Posted in Security|

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