Order Picking & Fulfillment | Warehousing Insights | Material Handling Systems - Part 2
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Order Fulfillment is the First Line of a Great Customer Experience

January 15, 2019

worker selecting box from warehouse rack

Your most important customer satisfaction function is probably your warehouse and order fulfillment operations. Order fulfillment impacts the things customers care about most:

  • Is the right product picked?
  • Did I get it on time?
  • Did I get the right quantity?
  • Was my shipment damaged?

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Ways to Increase Order Picking Speed

December 4, 2018

worker in high vis vest scanning box
Years ago, direct-to-customer fulfillment was a niche business, dominated by catalog companies. Most distribution was mostly retail-oriented, with pallets of items shipping to store locations rather than to millions of front porches. Sometimes, retail brands would allow customers to order at stores and have their purchases shipped directly to their homes, but it wasn’t nearly as common. Today, speed from placement to shipment has become critical. Let’s dive into some ways you can improve this crucial warehouse metric.

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A Warehouse Manager’s Guide to Safe Product Flow

July 12, 2018

worker wearing gloves moving box on conveyor

One of the best things about warehouse automation the way it helps your labor force become more flexible.

With the right automation strategy, you can add new people without long training curves. This allows you to expand, hire temporary workers as needed and juggle shifts. When it comes to safety, though, there are behaviors you must account for, no matter how much conveyor or how many robots are at work to simplify the work. Let’s break down the ways you can work to keep people safe near conveyors.

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Why Your Order Pickers Should be More Like Fast Food Workers

March 22, 2018

illustration of fast food worker with takeout bag and cup
Order picking operations in today’s rapid, ecommerce-driven market are faced with increasing demand and customer expectations on one side, and a fluid labor pool on the other. This isn’t dissimilar to the labor challenges experienced by fast food companies. What can you do to cope with this?

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Flow Storage and Inventory Slotting

October 26, 2017

carton flow loads in a distribution center

What’s the optimal storage concept for your operation?

The ideal storage equipment for a given product can vary based on load, picking method, throughput, shipping issues and many other factors. Usually it involves a blend of shelving, racks, cabinets, and other means of organizing product in a given footprint. One of the questions that comes to mind is the line where a product or group of them is best slotted into shelving and bins, or if that product is best suited for carton flow solutions. Let’s examine the factors.

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Goods-to-Picker Methods and Alternatives

October 29, 2015

asrs with incline conveyor

The long path from person to product

In a distribution or warehousing operation, the most common working concept is “person-to-goods” order picking, which simply means that order pickers move to storage locations, often pushing or pulling carts and reading orders off the paper. These pickers spend significant amounts of time walking between storage, and are then expected to decipher an order picking sheet. These operations spend lots of money and time and resources on those steps. Picking paths and storage locations evolve as inventory profiles change — and not always for the better.

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10 Ways to Improve Order Picking Productivity

March 31, 2015

warehouse order picking

Like the Paul Simon song goes, there are 50 ways to pick an order—except in reality there are far more.

With such a variety of methods, processes, technologies and equipment options out there, it can be challenging to determine the best ways to improve order processing efficiency and productivity. In this article, LIDD’s Charles Fallon discusses 10 ways for distribution center managers to boost their order picking crew’s performance.
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Which Carton Flow Type Fits Your Application?

March 5, 2015

gravity rack each pick in a warheouse

Carton flow expedites pick operations by making stock accessible in an easily replenished first-in/first-out pattern. Gravity flow racks can reduce labor costs up to 75% in pick operations compared to static storage picking by delivering cartons and split case goods to the pick aisle rather pickers pulling from the static pallet rack storage. It is a commonly used storage/picking method in many operations, but there are many options and types of flow storage available. Which fits your need best?

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How Many Order Picking Errors Go Unreported?

March 3, 2015

voice directed order picking

Most operations maintain at least some numbers on the most critical aspects of the business. For order picking operations, you might track number of orders picked per day, hours per pick, cost-per-pick, on-time rates — and error rates. The question is this: how accurate are those numbers? For instance, if your system reports 50 order picking errors a week, does that represent half your errors? All of them? Most of them? It’s can be difficult to understand.

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The Fundamentals: High Profile Span-Track Carton Flow Tracks

January 22, 2015

High Profile Span Track Carton Flow

 What is high profile Span-Track?

UNEX’s high profile Span-Track was the first full-width roller track in the industry. Span-Track made its debut in 1992 and revolutionized the carton flow industry. High profile Span-Track increases efficiency by providing better flow, fewer hang-ups, and greater storage density than the alternatives—plastic wheel rails or other carton flow solutions.

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