We talk safety a lot,  mainly because the environment we work in, and the customers we work with use equipment like forklifts and conveyors in areas where interaction with people is unavoidable. We believe the first responsibility we have to our customers, and the first responsibility our customers have to themselves, is safety. Many of the wonderful benefits of material handling equipment comes with the risk of injury. It’s powerful machinery, and people must pick from it, walk near, it or otherwise interact with it.

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According to the United States Department of Labor’s Bureau of Labor Statistics there are currently more than 691,000 warehousing and storage workers on the job in the United States, and that’s probably a low number, given that many factories and other commercial facilities have warehouse or restock areas that may not be classified that way.

With that many people constantly working in or around potentially hazardous materials, forklifts, near storage areas, and around machines, safety concerns and strategies are a primary issue for warehouses, factories and other industrial operations. Where do you start when you’re working toward a safer operation? Is training enough? Will equipment and systems work on their own?

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OSHA estimates 85 deaths, 35,000 serious injuries, and another 62,000 non-serious injuries. More than 11% of forklifts are involved in these accidents every year, meaning that the forklift in your warehouse is statistically destined to have an accident before it goes out of service.

Almost 40% of forklift-related accidents involve a pedestrian

And this doesn’t  take into account the accidents that damage property, but don’t hurt people. Forklift-to-forklift collisions, or forklift colliding with warehouse racks aren’t included in these numbers if people aren’t injured.

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Check out this video from ESH Safety News America for some common ways people fall in a variety of situations. The video is informative, and sometimes funny (see the shovel part), but the consequences of a slip & fall accident certainly are no laughing matter.

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In a recent blog post, Auburn professor Dr. Kevin Gue, one of the bright minds in the industry when it comes to the business of industrial distribution and plant operations, reflected on the reaction to his ProMat 2013 talk on “Designing a Worker-Centric Facility”.  Gue has smart points about the relationship between safety and ROI – and how you can deal with those issues.

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“We need help before someone gets hurt”

The situation is familiar: in a busy warehouse or distribution center, you can have dozens or hundreds of order pickers that walk the floor with carts and clipboards or scan guns to pick orders for shipping. These are usually focused people who have the job in mind. After all, you’ve probably told them how speed is of the essence – which it is. The problem is that in many or most operations, there are also forklifts, walkies, or electric powered jacks operating in the same space, often in tightly spaced pallet rack aisles.

And guess what? The guys driving those forklifts are busy and focused on the job, too. It’s almost assured that if you have this situation, you’ve had accidents, or near-accidents — which you may never hear of, until the near-miss isn’t a miss at all.

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Most distribution and manufacturing operations deal with empty pallets. Sometimes, a lot of them.

Empty pallets take space you could use for something else as they clutter your receiving area. Sometimes they’re splintery, with nails protruding from the sides ready to bite a passerby. People re-use their pallets, holding onto them for a period of time until they’re used for an outbound shipment. But while they’re in your facility, they can eat space, potentially injure people, and generally cause trouble.

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OSHA has recently released a guide to safety incentives, disincentives, and reporting issues. It’s worth a quick read if you manage a manufacturing, warehousing, or industrial facility.

This document focuses on reporting/non-reporting workplace injury issues. OSHA says that “Reporting a work-related injury or illness is a core employee right, and retaliating against a worker for reporting an injury or illness is illegal discrimination under section 11(c).”  Of course, smart companies want to know if there are unsafe conditions or practices. But what if your safety rewards program is discouraging employees from reporting incidents, or even near-misses?

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In a fast-paced distribution center, there is plenty of forklift traffic, moving conveyors, packing machines, carousels, and dock doors. Same with manufacturing; you have all kinds of production machinery, welding (human and robotic), and heavy material being handled, stacked, or processed, along with the forklifts and other handling equipment. It’s hard enough to keep your own people – the ones who should know the lay of the land – safe in these environments. But what about visitors who haven’t had the benefit of your safety training and the situational awareness that your employees develop over time?

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There isn’t much other way to say it: If you have a forklift, it is almost surely the most dangerous piece of equipment under your roof. If you have many forklifts, that danger us multiplied.

How dangerous? According to OSHA estimates, there are 61,800 minor injuries, 34,900 serious injuries and 85 forklift related deaths in the United States every year. Since there are almost 900,000 forklifts operating at any given point in the United States, this is something that every operation needs to consider when your forklifts start moving on a busy day. 11% of them stand a good chance of being in an accident or collision every single year. Those aren’t great odds, considering that a forklift in a given warehouse is heavy, moving, and in a noisy and often visually crowded environment.

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