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Visit Cisco-Eagle at WERC 2017

April 21, 2017

WERC 2017 visit Cisco-Eagle

It’s tough to manage today’s warehousing and distribution operations. Challenges come at you from every angle, and your value may not be fully understood by management in your own company. You’re expected to do more with less…every year. You’re stretched thin. You’re always coping with issues relating to running the business.

You need time to think about ways to improve. You need your peers. That’s what WERC (the Warehousing Education Research Council) provides.

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ISNetworld Helps You Connect with Reliable, Safe Contractors

April 20, 2017

ISNetworld Member

ISNetworld is a global resource for connecting corporations with safe, reliable contractors/suppliers from all types of industries. ISN collects self-reported safety, procurement, sustainability, quality and regulatory information from contractors and suppliers, verifies its accuracy, and then reports the results in an easy-to-follow format. This allows corporations to select companies that best meet internal and governmental requirements, while providing contractors/suppliers the opportunity to centralize their conformance information, saving time and gaining presence in the marketplace.

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Tina Brooks is Cisco-Eagle’s 2016-2017 Employee-Owner of the Year

April 18, 2017

Tina Brooks on a customer site visit
Above: Tina Brooks at a customer site visit

Tina Brooks from Cisco-Eagle’s Oklahoma City office is the company’s ESOP Employee-Owner of the Year, an annual award presented by Cisco-Eagle’s ESOP (employee ownership) Advisory Committee. The employee-owner of the year award is awarded by a committee of peers based on a nomination process that includes all employees.

The award recognizes an employee-owner who has gone beyond what is expected to promote and support ownership culture. Cisco-Eagle believes that empowered, fully-invested employee-owners help us provide exceptional customer service and better business results.

“Superb” customer service and a can-do attitude

Brooks works in Customer Sales and Service, where her job includes order entry, assisting sales associates, and working directly with customers to help them select equipment and complete orders. She creates project budgets and manages those for multiple salespeople and projects.

“She makes life better for our customers, and for everyone in the company,” said Account Executive Lisa Spry. “Cisco-Eagle is a better place with Tina here and I can’t imagine our company without her.”

“When it comes to customer service,” said Darein Gandall, Cisco-Eagle President, “Tina is superb. People love working with her because she’s so attentive to details and focused on their needs. She cares deeply that her fellow employees and customers get the best from her. She’s always willing to jump in and help people get work done, no matter who asks her.”

Brooks and Darein Gandall

A dedicated champion of Cisco-Eagle’s ownership culture

Brooks is an enthusiastic participant in Cisco-Eagle’s culture, which defines itself by employee ownership, dedication to customers, and service to fellow employee-owners. She has been a member of our ESOP Advisory Committee, customer satisfaction team, and participates in Cisco-Eagle’s financial huddles, all while ensuring that customers are taken care of promptly and efficiently. She has become a leader of Cisco-Eagle’s Oklahoma City office as well as several committees.

She consistently provides outstanding customer service while maximizing company resources. She fills gaps when needed, helping people across the company execute orders, projects, events. She’s described by her colleagues as relentlessly organized and always thinking of ways to improve.

“The thing about Tina,” Spry said, “is that as busy as she is, she’s always thinking of ways to improve the business. She’s always thinking of ways to make things better.”

Brooks also participates in organizations outside the company and works to make her community better. She is a key figure in the Oklahoma City Facility Managers (IFMA) professional networking group, where she manages the group’s largest fundraiser, an annual golf tournament. Brooks and her family participate in the Oklahoma Department of Human Services Foster Care program, providing a secure home environment for children in OKDHS custody.

“If you are fortunate enough to work with her, you already appreciate her,” said Susan Poole, a safety products account manager for Cisco-Eagle. “She takes on the things no one else wants to, and does it happily.”

For information on Cisco-Eagle’s ESOP, visit our ESOP page. 

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Step Up for Ladder Safety

March 26, 2017

industrial ladder

According to the American Ladder Institute (ALI), every year more than 300 fatalities in ladder-related accidents. Thousands more suffer disabling injuries. That’s why the ALI has declared March National Ladder Safety Month – the organization wants to raise awareness of ladder safety. As you plan ahead for the coming month, consider using March as a time to emphasize ladder safety among your workers.

Ladder-related citations are frequently among the top 10 most frequently cited safety violations, according to the Occupational Safety and Health Administration (OSHA), currently ranking number 7 overall.  Make sure you’ve created a safe work environment in your facility for ladder safety.

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What Pressures are Distribution Center Managers Facing in 2017?

March 21, 2017

fulfillment warehouse distribution center

In Logistics Management Magazine’s 2017 Warehouse/DC survey, there isn’t a lot that will surprise people on the front line of order fulfillment, storage, logistics and distribution management. As it has been for a while, e-commerce is driving the train, and its effects cascade into the rest of the business.  What are the major takeaways?

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Cisco-Eagle Announces Michigan Office

March 16, 2017

Kurt Alexander, Cisco-Eagle Territory Manager

Above: Kurt Alexander

Dallas-based Cisco-Eagle, Inc. has established operations in Michigan according to Sales Director James Murphy.

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10 Tips: Pick-to-Light Systems for Order Fulfillment

March 16, 2017

pick to light for order fulfillment

Light-directed picking is the heavyweight champion when it comes to productivity gains, order picking speed, increased accuracy, and ease of operator development.

Because it’s 100% hands free and requires no headpiece, it’s also highly flexible for many challenging fulfillment operations. We’ve compiled ten ways to analyze your operation to determine if these systems would be a fit for you. Obviously, more specific information will be needed, but this should get you started.

We spoke with Lightning Pick’s Dave Broadfoot about the best ways to ensure you are making a good pick to light decision.

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Customer Retention and Your 3PL

March 14, 2017

picking warehouse 3PL

The biggest measure of success for a 3PL company – really, for any business – is the ability to retain existing customers while attracting new clients.  We all know it’s harder to attract new customers than it is to keep existing clients from being enticed to try another 3PL competitor, so it’s smart to strive for ways to provide more value. By targeting increased attention to providing on-time information, improving customer service, and utilizing user-friendly technology, your 3PL can help prevent existing customers from moving towards the competition.
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Cheap Forklift Warning Lights Could be Incredibly Expensive

March 7, 2017

forklift safety light mounted on carriage

You see them all over the place in warehouses these days – the ubiquitous blue forklift light gliding over the floor ahead of or behind a lift truck as it winds its way between rack rows, down aisles, across docks, and out of trailers. A wide variety of choices are available, including many inexpensive imports with a bewildering number of dense specifications. How can you tell the difference?

Let’s break down the ways you can avoid the “bargain” light that could cost you plenty.

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Factors for Robotic Bag Palletizing Systems

March 2, 2017

Robotic palletizer bag effector

Above: SAS Automation standardized bag-gripper

Palletizing is a standard material handling application for industrial robots, and bag palletizing is one of the most typical applications. Why? Because bag palletizing is simpler and easier than case palletizing. If your operation requires bag stacking/pallet loading – and you want to improve speed, reduce mistakes, and create a more ergonomic system, here are the things you need to know.

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